In order to provision the Site and Services, we may collect personal information automatically, information you directly and voluntarily provide to us and also information from third parties. There can be different types of personal data depending on who you are and how you use the platform.
We collect a variety of information that you provide directly to us. For example, we collect information from you through:
While parts of the Services may not require you to provide any information that can directly identify you by name (such as if you choose to browse the website without logging in), the specific types of information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of data we collect directly from you includes:
Each time you access the Site or use the Services, Producer® may be able to automatically collect personal information from your cookies or other tracking technologies like Google Analytics:
We may receive additional information such as demographic and statistical information from third parties, such as business partners, marketers, researchers, analysts, and other parties that we may attribute to you based on your assignment to certain statistical groups. We use this information to supplement the information that we collect directly from you in order to derive your possible interests and to provide more relevant experiences for you and improve our products, analytics, and advertising.
All personal information we collect are necessary to operate, improve, protect and personalize the Site and Services for our User, and to provide them customer support. As defined above, many types of data can be collected and they might be useful for various kind of purposes:
All these third parties are required to provide sufficient guarantees and respect the security of your personal data. They can only use your information for the Services we provide to you and are not authorized to process your data for their own purposes. We also always ask for your opt-in before sharing your personal information and you will always have a right to opt-out of receiving our personalized marketing campaigns from Facebook Ads or Google Ads.
We take all reasonable measures to protect your personal information and prevent unauthorized access to data or security breaches. However, and due to the nature of Internet and possible hardware or software failures, we cannot guarantee that the security of any information provided to the Site or through the Services will be absolutely ensured. Any transmission is at your own risk.
On top of that, we also strongly advise our Users to use secure e-mail addresses and complex passwords (with numbers, letters and special characters), we use safeguards to try to prevent unauthorized access, we store data on servers that are protected and regularly updated, and we also ensure that all data transmission are protected by TLS encryption technology (excepted e-mails).
We retain your personal information as long as required by the purpose they have been collected for, whether it is for our business needs (active agreements, disputes…) or legal requirements. These data are usually linked to an account therefore if you cancel your account, your personal data will be deleted 6 months after a cancellation.
According to applicable data protection laws, all Users living in Switzerland or the European Economic Area have right to access and control their personal information. These rights are set by the Federal Act on Data Protection for Switzerland and the General Data Protection Regulation for Europe.
Your rights can be linked to the following requests you may have:
All of the above rights can be invoked at any time and we usually try to respond to legitimate requests within one month. To do so, please send an e-mail to email@example.com and send us as much as possible information about your request with a proof of identity (passport, ID card or driving license) as we also need to verify your identity before starting to process your request.
Urbaneez® is the owner and the controller of your personal data. For any questions regarding this policy, please send us an e-mail to firstname.lastname@example.org.
Last updated version: October, 21th 2021